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Stop by the APCO Comm Center & 9-1-1 Services Resource Room to see what challenges lay on the horizon for public safety communications and how APCO International is poised to address those issues both now and in the future. Informational topics include Comm Center standards and effective practices, staffing and employee retention, and Next Generation 9-1-1 issues such as VoIP and other emerging technologies.
The Resource Room will be located at the Kansas City Convention Center in 2502A.
Monday, August 4, 2008 1:30 PM – 5:00 PM
Tuesday, August 5, 2008 11:00 AM – 4:00 PM
Wednesday, August 6, 2008 1:00 PM – 4:00 PM
For more information about the conference, please visit www.apco2008.org.
From public safety communications standards
and best practices to comm center staffing and employee
retention, APCO International’s Comm Center & 9-1-1 Services
Department is serving the industry in a myriad of ways and
provides a multitude of services to public safety communications
at large - many of them at no charge for APCO International
members.
This department is the
industry-recognized resource for information on:
- Comm center standards and best
practices
- Staffing and retention effective
practices and research
- Peer review of local
operations/management, on-site visits and customized reports
(MAAP)
- The National Joint TERT Initiative
- Mission-critical equipment
information (radio/telephony/CAD systems)
- Data-exchange models between CAD
systems
- Operational information related to
calltaking/dispatching, wireless 9-1-1, telematics, PBX,
VoIP and emerging technologies
- Industry research and policy
development
- Common management and operational
procedures
Our staff of dedicated professionals
provides an extensive amount of public safety, public service and association
experience and management; which allows us to share a wealth of information and
knowledge so we can continue…
“Meeting Member
Needs with Professional Excellence”
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