Process  |   Subject Matter Experts  |   Final Report  |   Follow-up

Our Subject Matter Experts

Once the scope of review has been established, an on-site visit will be scheduled for our APCO International MAAP Review Team. The MAAP Review Team is composed of Subject Matter Experts (SMEs) chosen for their particular areas of expertise. The MAAP Review Team will review the policies, procedures, regulations and personnel practices of the agency as they relate to the specific project, assess the agency's current status and situation, interview appropriate personnel and gather all pertinent data.

The MAAP SMEs are public safety communications professionals who have gone through an extensive application process to become a MAAP Reviewer that requires demonstration of an above average knowledge of the subject matter in their area of expertise. As fellow public safety communications professionals, the MAAP Review Team Members will keep your information confidential and will return all materials along with the Final Report.

MAAP is currently expanding its roster of volunteer Subject Matter Experts (SMEs) used to perform its MAAP Agency Reviews. If you are interested in serving as a MAAP volunteer SME please complete the online application by clicking here.

 For more information on APCO International’s Member Assistance Advisory Program contact the Comm Center and 9-1-1 Services Department at: 911services@apco911.org or call (888) 272-6911.