Certify That Your Training Program Complies With National Standards
Initial and continuing training is exceedingly important for public safety telecommunicators because they provide essential services in an ever-expanding and rapidly changing public safety environment.
Building and implementing a successful agency training program requires many resources and dedication. APCO’s Agency Training Program Certification, an initiative of Project 33®, provides a way for public safety agencies to certify that their training programs meet APCO American National Standards (ANS). An agency’s curriculum, training materials and supporting documentation are reviewed and checked for compliance.
Prerequisites to Applying for Certification
Agencies that wish to achieve the APCO Agency Training Program Certification must follow a specific process to educate and prepare them for completing their application.
The agency must:
- Review the rules and procedures that guide the certification process
- Download and read the appropriate APCO ANS
- Complete a pre-application online training program.
After completing the prerequisites, an agency is allowed to proceed to purchasing the application.
Submitting your agency’s training program for APCO certification shows that your agency is committed to training and to meeting national standards.
Receiving certification for your training program is a major accomplishment for the agency, its staff and the community it serves.
Certified Agencies
Alaska State Troopers North Operations Center (AK)
Aurora 911 (CO)
Bentonville Police Department (AR)
Boulder Police and Fire Communications Center (CO)
Broward Sheriff’s Office (FL)
Calcasieu Parish Communications District E-911 (LA)
California Highway Patrol (CA)
Carlsbad Police Department (NM)
CenCom E9-1-1 (IL)
Chagrin Valley Dispatch (OH)
Chandler Police Department (AZ)
Charleston County Consolidated 9-1-1 Center (SC)
Charlotte-Mecklenburg Police Department (NC)
Charlottesville-UVA-Albemarle County Emergency Communications Center (VA)
Cherokee County E 9-1-1 (GA)
Chouteau County 911 (MT)
City of Atlanta / Department of Aviation Airport Operations Center (GA)
City of Lawton Emergency Communications (OK)
City of Plano Public Safety Communications (TX)
City of Roanoke 911 (VA)
City of Roswell 911 (GA)
Clark Regional Emergency Services Agency (WA)
Cobb County of Emergency Communications (GA)
Colorado State Patrol (CO)
Culpeper County Public Safety Communications Center (VA)
Cuyahoga County Emergency Communications System (CECOMS) (OH)
Delaware County Emergency Communications (IN)
Delaware County Emergency Services (PA)
Delaware State Police Communications (DE)
Denver 9-1-1 Emergency Communications Center (CO)
Derry Fire (NH)
Douglas Regional 9-1-1 (CO)
Durham Emergency Communications Center (NC)
East Central Emergency Network (PA)
Emergency Communications of Southern Oregon (OR)
Fairfax County Department of Public Safety Communications (VA)
Fauquier County Sheriff’s Office (VA)
Fayetteville Police Department (AR)
Fremont Police Department (CA)
Gallatin County 911 (MT)
Grand Junction Regional Communication Center (CO)
Guilford Metro 911 (NC)
Gwinnett County Police Department – Communications Division (GA)
Habersham County Central Communications (GA)
Helena Police Department (MT)
High Point 911 Communications (NC)
Hilton Head Island Fire Rescue Emergency Communications Center (SC)
Idaho Falls Police Department Communications Center (ID)
Illinois State Toll Highway Authority (AL)
Jefferson County Communications Center Authority (CO)
Jefferson County 9-1-1 Emergency Communications District (AL)
Kenora Central Ambulance Communications Centre(Ontario)
Lake Worth Police (TX)
Lakes Region Mutual Fire Aid (NH)
Lincoln 911 Emergency Communications (NE)
Livingston County Sheriff’s Office Communications Bureau (NY)
Loudoun County Fire & Rescue Services (VA)
Luzerne County 9-1-1 (PA)
Madison County 911 (KY)
Madison County Sheriff’s Office Communications Division (AL)
Marble Falls Communications (TX)
McLean County 911 (IL)
Mecklenburg County Emergency Communications Center (VA)
Metro Nashville DEC (TN)
Milwaukee County Office of Emergency Management (WI)
Montgomery Department of Public Safety, Emergency Communications Division (PA)
Murfreesboro Emergency Communications (TN)
Nashoba Valley Regional Dispatch District (MA)
Nelson County E-911 Dispatch Center (KY)
New Hampshire Division of Emergency Services and Communication (NH)
New River Valley Emergency Communications Regional Authority (VA)
Northwest Central Dispatch System (IL)
Orange County Emergency Communications Center (VA)
Orleans Parish Communication District (LA)
Palm Beach County Sheriff’s Office (FL)
Paragould Emergency Services (AR)
Pennington County ESCC (SD)
Prince William County Department of Public Safety Communications (VA)
Prisma Health Ambulance Services Communications (SC)
Pueblo County Sheriff’s Office (CO)
Radford City Police Department (VA)
Raleigh-Durham Airport Communications Center (NC)
Raleigh Wake Emergency Communications Center (NC)
Regional Emergency Dispatch Authority (NM)
Rice County Emergency Communications (KS)
Rockland County Sheriff’s Office – Communications Division (NY)
Rogers Central Dispatch (AR)
Scotland County Emergency Communications (NC)
Scotts Bluff County Consolidated Communications Center (NE)
South Metro Emergency Communications (CO)
Southeast Emergency Communications (IL)
Southwest Central Dispatch (IL)
Southwest Regional Communications Center (TX)
Springdale Communications Center (AR)
Stanislaus Regional 9-1-1 (CA)
Sullivan County Sheriff’s Office Communications (TN)
Temple University Police Department (PA)
Thurston 911 Communications (WA)
Tri-Com Central Dispatch (IL)
Union County Regional Communications (NJ)
University of Nebraska – Lincoln Police Department (NE)
Valley Communications Center (WA)
Virginia Beach Emergency Communications and Citizen Services (VA)
Wachusett RECC (MA)
Washington State Patrol (WA)
Westcom Emergency Communications (IA)
Williamson County Department of Emergency Communications (TN)
Wilson County Emergency Communications District (TN)
Woodward County E-911 (OK)
York County 911 (PA)
