Pursuing mandatory minimum training standards and certification will achieve recognition that public safety communications has come of age and is identified as a mission critical core component of the nation’s public safety services. Through expectations of higher levels of competency, the outcome assures the quality of public service each and every time an emergency occurs.
Promoting Professional Training and Certification
State Mandates – Certification & Training
- Arkansas Training Legislation
- Florida Dept Of Education Public Safety Telecommunicator Curriculum
- Florida Public Safety Telecommunication Course Equivalency App
- Florida State Mandatory Training Requirements
- Michigan State Dispatcher Training Standards
- Ohio Emergency Service Telecommunicator Trng Program
- Oregon Standards for Telecommunicators – Basic and Upper Level
- Tennessee Dispatcher Training Regulations
- Missouri Training and Standards Act
Resources
- Recommended Minimum Training Guidelines for the 9-1-1 Telecommunicator
- APCO Training
- APCO Agency Training Program Certification (formerly P33)
- CALEA
- FEMA courses
- Florida Public Safety Telecommunication Course Equivalency App – Draft
- Maine PSAP Quality Assurance Report MARCH 2011
- NAED Position Paper Emergency Medical Dispatching
- National Preparedness Month
- NCMEC
