This session will explore how artificial intelligence (AI) is revolutionizing emergency communications centers (ECCs) through automation and advanced data management. Learn how AI streamlines call logging tasks such as searching, transcription, redaction, quality assurance (QA), and compliance with standards like APCO, CJIS, PCI and HIPAA. Discover practical applications and hear testimonials from industry professionals who have experienced the benefits firsthand.
By the end of this webinar, attendees will:
- Understand the challenges of traditional call logging and how AI addresses them.
- Gain insights into key AI features, including search, transcription, redaction, QA and reporting.
- Learn about real-world applications through dealer and ECC manager testimonials.
- Explore the future of AI in public safety and its impact on ECC operations.
- Engage with experts in a panel discussion to address practical questions and challenges.
Presenters:
Shay Parsells, Revcord
Charles Schwarz, Revcord
Steve Devine, CTO, APCO International