Free for all; worth 1 CDE
APCO recognizes that emergency communications centers are struggling with staffing and retention and is offering this webinar to address some of these issues. In this webinar, APCO staff and ECC personnel will describe tools for measuring performance and staffing needs. Analyzing your ECC’s performance and staffing needs is helpful for requesting funding for additional positions, justifying hiring and retention bonuses, and reporting positive performance to leadership and the public.
