9-1-1 Impact Awards
The 9-1-1 Impact Awards provide a unique opportunity to recognize individuals who have made outstanding contributions to public safety communications while celebrating the collective achievements of our community.
The 9-1-1 Impact Awards replace the Public Safety Communications Leadership in Policy Awards to encompass a wider range of eligible recipients.
Award recipients will be recognized by leaders from the public safety community, government and industry during a special reception held in Washington, D.C., in April.


Former Chairwoman of the Federal Communications Commission
Rosenworcel was first appointed FCC Commissioner in 2012 and was appointed as Chairwoman in 2021. She is the first woman to be designated permanent FCC Chair.Rosenworcel has a long history of supporting public safety.
During her tenure as Chair the FCC took steps to address the following public safety issues:
- Facilitating the transition to NG9-1-1 by requiring the service providers to transmit 9-1-1 traffic in an IP-format to ECCs.
- Ensuring 9-1-1 calls are routed to the appropriate 9-1-1 center by requiring service providers to implement location-based routing for wireless 9-1-1 calls.
- Improving the information ECCs receive during 9-1-1 outages by harmonizing the outage notification rules for service providers.
- Improving access to 9-1-1 in areas without traditional cellular service by adopting a framework to enable partnerships between satellite service providers and terrestrial wireless service providers to extend the wireless providers’ network coverage.
- Improving the utility of wireless emergency alerts by requiring the service providers to support a new WEA alert code for missing and endangered persons, and requiring nationwide WEA testing to improve the accuracy, speed, and reliability of WEA delivery.
- Protecting public safety use of the 4.9 GHz band by initiating a new framework that ensures public safety users have interference-free access to the band and supports the use of innovative technologies in the band.
- Increasing coordination among the service providers during disasters to ensure reliable access to 9-1-1 by implementing the Mandatory Disaster Response Initiative.
- Rosenworcel was the first to suggest using FCC spectrum auction proceeds to fund the transition to NG9-1-1 nationwide and repeatedly urged Congress to pass NG9-1-1 funding legislation during her tenure as FCC Chairwoman.
- Rosenworcel has supported the reclassification of public safety telecommunicators as a protective service in the Standard Occupational Classification and routinely recognizes the lifesaving work of 9-1-1 professionals, including by visiting 9-1-1 centers.
- Prior to joining the FCC, Rosenworcel served as senior communications counsel for the US Senate Commerce Committee, where she played a key role in the formation of the legislation that created FirstNet and a significant R&D program for public safety communications.
- In 2013, Rosenworcel received the APCO International Leadership in Advancing Communications Policy Award.

Former U.S. Representative for Washington’s 5th Congressional District
McMorris Rodgers served as a U.S. Representative from 2005 to 2025. From 2013 to 2019, she chaired the House Republican Conference.
- McMorris Rodgers served as Chair of the House Energy and Commerce Committee.
- As Chair of the House Energy and Commerce Committee, McMorris Rodgers played a role in advancing legislation to modernize emergency response systems.
- Under her leadership, in 2023 the House Energy and Commerce Committee unanimously passed the Spectrum Auction Reauthorization Act which would have directed the proceeds from FCC spectrum auctions to fund the deployment of Next Generation 9-1-1 nationwide.
- Before Congress, she served in the Washington State House of Representatives, eventually becoming House Minority Leader.

Director, Department of Emergency and Customer Communications
City of Alexandria
Renee is a highly regarded leader in the public safety industry. She has been Director of Emergency and Customer Communications for the City of Alexandria since 2015.
- She is Vice Chair of the FirstNet Authority Board. As board member, Renee has played a key role in advancing the capabilities of the FirstNet network, ensuring first responders have access to cutting-edge communication tools during emergencies. Drawing on her extensive background in public safety, Renee has been a vocal advocate for tailoring FirstNet’s services to meet the specific demands of diverse communities and first responders.
- Renee is a commissioner for the Commission on Accreditation for Law Enforcement Agencies (CALEA) and serves on the International Public Safety Association.
- Prior to her current position, Renee served as the director of 9-1-1 and emergency communications in Baltimore, MD.
- Renee’s career in public safety began as a member of the Prince George’s County Police Department, where she transitioned to public safety communications in 2008.
- Renee holds RPL and CPE certifications from APCO.

Telecommunicator Emergency Response Taskforce (TERT) team members who responded to the 2024 Hurricanes Helene and Milton.
In the aftermath of Hurricane Helene in North Carolina and Hurricane Milton in Florida the TERT teams played a critical role in providing relief to their fellow emergency communications professionals serving communities devastated by the effects of the Hurricanes.
- Their work was vital in maintaining emergency communication networks and helping local agencies restore normal operations.
- In addition to providing personnel, TERT teams brought in additional communications equipment including a field communications unit, a cache of radios, and mobile repeater towers.
- During their deployment, the TERT teams toured the impacted areas to become familiar with the environment and understand the level of devastation firsthand.
- While deployed, many of the TERT team members resided in school gymnasiums or FEMA encampments.
- The following state TERT teams were deployed: Ohio TERT, Kentucky TERT, Alabama TERT, Northern Virginia TERT, Florida TERT, Nebraska TERT, North Carolina TERT, and Georgia TERT. As well several individual TERT members from across the country.
Individual state team information:
Ohio:
- Deployed two groups for 14 days each, total deployment of 32 days
- Deployed to Buncombe County NC
- Offered personnel staff for Buncombe County ECC and their backup center
- Ohio provided a mobile ECC unit – HAVOC-1 which ran the OneBuncombeCounty line (non-emergency help line). This unit included 6 public safety telecommunicators working around the clock and answered just shy of 20,000 calls during the 32 day deployment.
- Ohio MARCS Radio Team deployed a 100 foot radio tower which gave radio functions to Fairview Fire Department for search and rescue purposes while the state radio system was overloaded.
- Issued out 60 cache portable radios to the Fairview Fire Department.
Nebraska:
- Deployed 4 team members
- Deployed for 14 days in Asheville NC
- While deployed the NE-TERT team served as law enforcement, EMS, and fire dispatchers. One team member did call taking.
Kentucky:
- Deployed to NC
- Deployed 4 team members for 14 days and 2 for 8 days.
- Personnel assisted with call taking, dispatching, and working the non-emergency help line.
- In addition to their duties, the KY-TERT teams were integral in training other TERT teams as they arrived to offer support.
Accepted by the APCO and NENA Co-Chairs of the National Joint TERT Initiative (NJTI) Committee, Jason Smith and Brad Gass.
Sponsors
Platinum


View recipients of APCO’s Public Safety Communications Leadership in Policy Awards (2005-2024.)