APCO Announces the Final Approval and Publication of Quality Assurance and Quality Improvement Program Standard

APCO/NENA ANS 1.107.2-2025 was developed by APCO International in conjunction with the National Emergency Number Association (NENA) through APCO’s ANSI-accredited standards development process, bringing together subject matter experts from across the public safety communications field.

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Finding a Voice

It is just over an hour and a half into a Saturday shift at Allen Communications in the Allen, Texas, Police Department when a voice comes over the main police channel: “I think we got shots fired at the outlet mall.”

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APCO Announces Final Approval and Publication of Minimum Training Standards for Public Safety Telecommunicators (PST)

APCO International is proud to announce final approval of APCO ANS 3.103.3-2025 Minimum Training Standards for Public Safety Telecommunicators on October 31.

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