It is just over an hour and a half into a Saturday shift at Allen Communications in the Allen, Texas, Police Department when a voice comes over the main police channel: “I think we got shots fired at the outlet mall.”

APCO International is proud to announce final approval of APCO ANS 3.103.3-2025 Minimum Training Standards for Public Safety Telecommunicators on October 31.

More than 250 attendees gathered in Orlando, Florida, this week at the APCO AI Summit to examine how artificial intelligence (AI) is transforming emergency communications. AI is a hot-button topic in public safety, and the interest in this event proved there is still so much to explore around this new technology. Sessions ranged in topic from defining what AI is […]