APCO Seeks Working Group Members to Create a New Operational Standard for Remote Support

Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International is seeking participants to create an APCO American National Standard (ANS) titled, Minimum Technical Requirements for Remote Support to Emergency Communications Center Operations. This ANS will define the minimum requirements used in an emergency evacuation situation or a stay-at-home order where separated operation and administrative staff are required. This standard will also define the minimum technical requirements and training considerations for a public safety telecommunicator workstation.

“This standard will set forth essential criteria when the operation of administrative and operational staff must be separated,” said Becky Neugent, President of APCO International. “Additionally, this standard will outline the fundamental technical prerequisites and training aspects concerning a public safety telecommunicator workstation.”

The working group will meet twice monthly, on the 1st and 3rd Monday of each month, at 3 p.m. ET. The meetings will be conducted via one-hour conference calls. All interested persons, including producers, users and those with a general interest, should complete the online application indicating their preference for this working group at Join a Working Group. Individuals accepted as a member of the working group will have the opportunity to leverage their participation toward their Registered Public-Safety Leader (RPL) recertification.

The deadline to sign up is April 1, 2024. Selections will be made within a few weeks of the deadline date, and all will be notified of their status via email. Additional information can be obtained by contacting the Standards Program Manager at [email protected] or by calling (469) 424-7599. For more information regarding the APCO standards program and activities, visit apcointl.org/standards.


APCO International® (www.apcointl.org)

APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.