Monday, August 5 | 10:30 – 11:30 a.m.
Career Advancement Center
Stephen J. Johnson, MA, Cambridge Emergency Communications
This session drew an impressive crowd, with attendees lining up in the vendor hall and standing room only for those still arriving during the first 10 to 15 minutes. Stephen delivered three key takeaways for leading high-impact teams: 1. It all starts with the leader; 2. The most successful teams make members feel like they belong; 3. Know what your people value and value your people.
Stephen began by emphasizing that a team reflects its leader. He highlighted accountability as the key trait for leaders of high-impact teams, stressing the importance of owning both actions and inactions. According to Stephen, a “leader’s work is an expression of themselves, not their identity”. To lead successfully, one must remain authentic, never wavering from their values or ethics. This authenticity sets the foundation for a high-impact team.
The second takeaway, “the most successful teams make me feel like I belong,” focuses on the importance of passion for the team’s vision and mission. Stephen explained that belonging consists of three basic feelings: energy, individualization, and future orientation. Leaders must engage with each team member to assess their sense of connection, value, and shared future with the team. Creating an environment where everyone feels they belong is the leader’s responsibility.
Finally, Stephen addressed the importance of knowing what your people value and valuing them accordingly. This engagement involves understanding each member’s values and ensuring their work aligns with those values. Regular check-ins to balance work and values are crucial for maintaining high impact. During the session, despite distractions and a moment of overwhelm, Stephen demonstrated his principles by openly asking for a do-over, showing accountability and gaining the audience’s trust and support. His transparency and authenticity resonated with attendees, making the session both remarkable and impactful.
Submitted by Jessica Robinson
