We all remember the first time we sat down at a console. We remember the feeling (or at least I do) of being nervous about answering that first emergency call. Most importantly, we remember the “call” that was your moment of commitment to 9-1-1.
You may have worked in communications for 30 days or 30 years, and you may be asking yourself what’s next. In The Path You Were Destined For, Rhonda Braudis discussed what telecommunicators can do to advance their careers.
Mapping out your career requires an understanding of what drives you. What motivates you? Where do you want to go? Set goals, and then look for strengths and weaknesses that could help or hinder your goal achievement.
After setting goals, it’s time to shift your focus to role modeling, character development, performance, training, and advanced skills. Role models within your center are not limited to the “leaders.” Everyone has the potential to be a role model.
Your character will influence your ability to promote. Your performance now matters. If you aspire to fulfill a different role in your agency, those evaluating you will review your entire work history. If you only up your performance three months before a promotional board and your entire work history is less than stellar, you’re unlikely to be promoted.
Train for the position you want. Ask your agency if you can attend courses. If they are unable to provide training opportunities, look for free courses and webinars you can attend. APCO awards annual training scholarships for telecommunicators. Work on developing advanced skills that are needed for the position you are seeking.
Braudis closed this session saying, “The grass is only green where you water it. You have to decide what you’re willing to put into it.” In other words, take responsibility for your own career development.
By Aleisha Rucker-Wright
