Next Generation 9-1-1

The comprehensive guide takes a forward-looking approach to Next Generation 9-1-1 (NG9-1-1) to address what emergency communications centers (ECCs) and professional staff from telecommunicators to directors need to make informed decisions now and in the future.

Achieving an end-state, Next Generation 9-1-1 system throughout the country requires that public
safety professionals actively engage in defining the needs and requirements of any solution. These
requirements should include ensuring solution providers are aware of public safety’s needs

The goal of Project 43 is to help public safety telecommunicators, PSAPs, PSAP directors, 9-1-1 authorities, elected and appointed officials, and others in the public safety community better leverage existing technology capabilities and prepare for the evolving broadband communications technologies that will impact PSAP operations and, at the same time, improve support to field responders.

Using a scenario, the presenters describe how 9-1-1 professionals will use broadband tools to enhance emergency response, and what new ways of thinking will be needed to get us there.

During the prior session of Congress, APCO made substantial progress on its legislative goals, including coming closer than ever to securing significant federal funding for Next Generation 9‑1‑1. With the start of a new Congress, legislation APCO had been championing will need to be reintroduced, and we’ll seek to build upon the momentum to get these bills passed into law. This blog describes APCO’s legislative priorities, APCO’s efforts, and next steps.

APCO members often contact us to ask for talking points to prepare for meetings with their U.S. Senators and Representatives. Having accurate talking points to speak from – or leave with the congressional staffers you meet with – can ensure that you use your meeting time efficiently and are prepared to answer key questions about the issues. Following up on the blog describing APCO’s advocacy priorities for 2022, here are talking points for our top legislative issues: 1) securing federal funding for Next Generation 9-1-1; 2) correcting the federal classification of public safety telecommunicators; and 3) funding health and wellness programs for 9-1-1 professionals.  

The following is a list of our advocacy priorities for the coming year. Despite much progress and several wins that APCO members should be proud of since we announced our 2021 legislative and regulatory priorities, there is still significant work to be done for public safety communications.

Looking back at 2020, one of the bright spots for APCO was joining with other leading public safety associations to advocate for legislation that would establish a significant one-time federal grant program to achieve Next Generation 9‑1‑1 (NG9‑1‑1) nationwide. Following months of collaboration between various public safety associations and congressional staff, the Next Generation 9-1-1 […]

This won’t come as news to anyone working in public safety communications, but 9-1-1 faces significant interoperability challenges.  While ECCs are generally able to transfer basic voice 9-1-1 calls to neighboring ECCs, they often cannot share other types of communications and data important for emergency response.

By Jeff Cohen We just started a new year, but there are only a few months left to achieve a number of public safety legislative objectives before Congress enters into election mode. Click on the topics listed below to read background info and talking points for raising these matters, especially if you have plans to […]

This article focuses primarily on communication tools such as land mobile radio (LMR) and computer aided dispatch (CAD) in addition to illustrating the overall need for an interoperability-based approach to any communications technologies intended for use by public safety.

9-1-1 is part of America’s critical infrastructure, but it profoundly lags behind in technology. Public safety communications professionals across the country deserve to have the best tools available to protect and save lives.  Next Generation 9-1-1 promises to deliver many benefits, including putting 9-1-1 on par with technology used in the commercial sector, which for […]