Supporting You, Your Comm Center and the Profession
APCO is dedicated to meeting the needs of our members and the public safety communications profession through a range of professional services. These services are available to all emergency communications centers, with many offering discounts to APCO members.
Smarter Call Handling With APCO IntelliComm
APCO IntelliComm® is the next-generation criteria-based call handling solution designed for today’s emergency communications centers. With its intuitive user interface and configurable platform, IntelliComm streamlines call triage for emergency medical, fire and law enforcement responses – ensuring fast, accurate dispatching when every second counts.
Validate Your Agency’s Training Program With an APCO Certification
Take your agency’s training to the next level with APCO’s Agency Training Program Certification (ATPC). This process is an opportunity for public safety agencies to certify that their training programs meet APCO American National Standards (ANS).
Standards
APCO International is dedicated to ensuring public safety communications has a role in the development of standards that affect our industry.
IntelliComm®
APCO International has collaborated with IBM in the development of APCO IntelliComm® – a cognitive, criteria-based guidecard system designed for the 21st century public safety telecommunicator.
Guidecards
APCO Guidecards improve your agency’s call taking and dispatching by providing rapid and consistent instructions customized to meet your agency’s needs and resources.
Radio Frequency Management
AFC is APCO’s spectrum management arm, providing comprehensive radio frequency coordination for public safety agencies.
Consulting & Operations Review
APCO Consulting Services (ACS) delivers insights to ECCs and organizations looking to improve their operations, organization and technological capabilities.
Agency Training Program Certification
APCO’s Agency Training Program Certification, an initiative of Project 33®, provides a way for public safety agencies to certify that their training programs meet APCO American National Standards (ANS).
Staffing & Retention
APCO Project RETAINS provides managers with tools and strategies to increase the effectiveness of their own management practices, improving staffing, retention and employee satisfaction.
Career Services
APCO’s career services provide an unmatched opportunity for job seekers and employers in the public safety communications to connect.
