Supporting You, Your Comm Center and the Profession
APCO is dedicated to meeting the needs of our members and the public safety communications profession through a range of professional services. These services are available to all emergency communications centers, with many offering discounts to APCO members.
NEW! APCO’s Career Instructor Program (CIP): Answering the Call for ECCs Staffing Crisis
The Career Instructor Program (CIP) is a new initiative designed to address staffing shortages in emergency communication centers. State or locally certified secondary or post-secondary educators can attend APCO’s Public Safety Telecommunicator 1 course at no cost and, in turn, teach this course to students.
Standards Working Group Volunteers
APCO’s standards are shaped by the expertise and collaboration of our Standards Working Groups. These dedicated teams of approximately 15 volunteers bring diverse backgrounds in training, operations and technical fields to research and develop standards that advance public safety communications.
Currently, all working groups are full, but new volunteer opportunities will be posted as they become available. Check back often to join this important work and contribute to the future of public safety communications.
Standards
APCO International is dedicated to ensuring public safety communications has a role in the development of standards that affect our industry.
IntelliComm®
APCO International has collaborated with IBM in the development of APCO IntelliComm® – a cognitive, criteria-based guidecard system designed for the 21st century public safety telecommunicator.
Guidecards
APCO Guidecards improve your agency’s call taking and dispatching by providing rapid and consistent instructions customized to meet your agency’s needs and resources.
Radio Frequency Management
AFC is APCO’s spectrum management arm, providing comprehensive radio frequency coordination for public safety agencies.
Consulting & Operations Review
APCO Consulting Services (ACS) delivers insights to ECCs and organizations looking to improve their operations, organization and technological capabilities.
Agency Training Program Certification
APCO’s Agency Training Program Certification, an initiative of Project 33®, provides a way for public safety agencies to certify that their training programs meet APCO American National Standards (ANS).
Staffing & Retention
APCO Project RETAINS provides managers with tools and strategies to increase the effectiveness of their own management practices, improving staffing, retention and employee satisfaction.
Career Services
APCO’s career services provide an unmatched opportunity for job seekers and employers in the public safety communications to connect.
