This session detailed the events as they unfolded on July 17, 2022. During this event, six people were shot and three victims succumbed to their injuries.
Keys to Handling a Mass Shooting as a Public Safety Telecommunicator
During a mass shooting, the ECC will be overwhelmed with calls. There will be calls from persons involved in the incident, friends and family of those affected, and potentially the shooter. The telecommunicator must process calls quickly to obtain as much information as possible.
