Madison County (Ohio) Sheriff’s Office Implements APCO EMD

Alexandria, Va. – Madison County (Ohio) Sheriff’s Office recently implemented the APCO Institute Emergency Medical Dispatch (EMD) Program. The agency employs 13 staff members who provide police, fire and emergency medical dispatch call taking and dispatch services for Madison County and the Village of Plain City in Union County, Ohio. Annually, the agency receives more than […]

Hopewell (Va.) Police Department Implements APCO EMD

Alexandria, Va. – Hopewell (Va.) Police Department recently implemented the APCO Institute Emergency Medical Dispatch (EMD) Program. The agency employs 11 staff members who provide police, fire and emergency medical dispatch call taking and dispatch services for the city of Hopewell. In 2019, the agency received over 80,000 calls for service. With APCO EMD certification, the […]

Glendive (Mont.) Police Department Implements APCO EMD

Alexandria, Va. – Glendive (Mont.) Police Department recently implemented the APCO Institute Emergency Medical Dispatch (EMD) Program. The agency currently employs five staff members who provide police, fire and emergency medical dispatch call taking and dispatch services for Dawson County, as well as the cities of Richey, Lindsey, Bloomfield and Glendive. Annually, the agency receives […]

Meet the 2020 PSAP Award Winners

On May 7, 2020, APCO International announced the winners of the 2020 Public Safety Communications and Technology Leadership Awards. Here is more information about the individual recipients. DIRECTOR OF THE YEAR Jada Lee Operations Center Manager Emergency Communications and Citizen Services Virginia Beach, VA Jada Lee began her career as a recruit in March 1992 […]

Rogers Central Dispatch Receives APCO Agency Training Program Certification

Alexandria, VA – Rogers Central Dispatch, AR, has received Agency Training Program Certification, a Project 33®Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training […]

Heroes Behind the Headsets: Dyersburg 9‑1‑1

When a call is taken, these individuals not only gather crucial details from a caller, but also paint a detailed picture of the situation to police officers, firefighters, and EMS responders all without seeing the scene.

Bayside Communications Center Receives APCO Agency Training Program Certification

Alexandria, VA – Bayside Communications Center, WI, has received Agency Training Program Certification, a Project 33 Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training […]