In this captivating session, Zachary Dykes, RPL (Missouri Chapter) and Trae Maeder, RPL, ENP (Florida Chapter) shared their experiences with getting involved beyond the console.
Building a Community of Belonging in the ECC
Katy Myers was intentional in naming her session. She emphasized the importance of community in the ECC, and how a community is more inclusive and welcoming than a family.
APCO 2024: Opening General Session
Hundreds gathered in the Orange County Convention Center Valencia Ballroom for the Opening General Session of the Annual Conference & Expo, APCO 2024 in Orlando, Florida, on Monday.
How to Lead High Impact Teams
Stephen delivered three key takeaways for leading high-impact teams: 1. It all starts with the leader; 2. The most successful teams make members feel like they belong; 3. Know what your people value and value your people.
A Skyward Shift: Designing for Resilience
During this session, David A. Navarrete delivered a fascinating exploration of the neurobiology of focused attention and the role of environmental cues in modulating perception and mental acuity.
Leadering Out Loud
Deranecque Sims of the Memphis Police Emergency Communications Bureau delivered the engaging and interactive presentation “Leadering out Loud.”
Conflict Management
In this session, several key points were discussed to help better understand and manage workplace disagreements.
Fully Staffed: New Ways We Approach Hiring & Training
This group of presenters was excited to present the ways their agency has approached retention and training to target one of the biggest challenges public safety faces today: staffing.
Staffing in the 9-1-1 World
Staffing in the 9-1-1 world is a complex and multifaceted challenge that requires a strategic approach to hiring and employee development.
Know Thyself and Others: How to Use Emotional Intelligence
Improving your EQ (emotional intelligence quotient for short) is the surest way to enhance your self-awareness, improve your communication, and be a team member that people want to work with.
