APCO International is seeking comments for the candidate American National Standard (ANS) Managing Operational Overload in the Emergency Communication Center.
APCO Seeks Comments on Candidate American National Standard for Core Competencies and Minimum Training Standards for Public Safety Communications Manager/Director
APCO International is seeking comments for the candidate American National Standard (ANS) for Core Competencies and Minimum Training Standards for Public Safety Communications Manager/Director.
APCO Seeks Comments on Candidate American National Standard for Core Competencies and Minimum Training Requirement for Public Safety Communications Technicians
The revision of this standard includes updates providing technicians in the emergency communication center (ECC) environment the guidance needed to enhance their skills, seek employment opportunities and grow professionally within the industry.
APCO Seeks Comments on Candidate Standard for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children
APCO International is seeking comments for the candidate American National Standard (ANS) for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children.
APCO Announces Final Approval of American National Standard
APCO International received final approval from the American National Standards Institute (ANSI) on August 31, 2021, for an American National Standard (ANS). Crisis Intervention Techniques and Call Handling Procedures for Public Safety Telecommunicators is a newly created standard.
APCO Announces Final Approval of Two National Standards
APCO International received final approval from the American National Standards Institute (ANSI) on April 8, 2021, for two American National Standards (ANS).
APCO Seeks Comments on Candidate National Standard
APCO International is seeking comments for the candidate American National Standards (ANS) Alarm Monitoring Company to Emergency Communications Center (ECC) Computer Aided Dispatch (CAD) Automated Secure Alarm Protocol (ASAP).
APCO Seeks Comments on Candidate National Standard Crisis Intervention Techniques and Call Handling Procedures for Public Safety Telecommunicators
Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International is seeking comments for the candidate American National Standards (ANS) Crisis Intervention Techniques and Call Handling Procedures for Public Safety Telecommunicators. This standard will identify training requirements for handling calls involving emotionally distressed individuals. “Many encounters with emotionally distressed individuals do not involve the […]
APCO Announces Final Approval of National Standards: Best Practices for the Use of Social Media in Public Safety Communications and Key Performance Indicators for Public Safety Communications Personnel
Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on October 30, 2020, for two American National Standards (ANS). Best Practices for the Use of Social Media in Public Safety Communications is a revision of a current standard and Key Performance Indicators for […]
APCO Seeks Comments on Three Candidate National Standards
Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International released three Candidate American National Standards (ANS) for comments: The Public Safety Telecommunicator Critical Incident Stress Debriefing (CISD) Program (APCO Candidate ANS 1.119.1-20XX), Key Performance Indicators for Public Safety Communications Personnel (APCO Candidate ANS 1.118.1-20XX) and Best Practices for the Use of Social Media […]
