APCO Announces Final Approval of National Standards: Best Practices for the Use of Social Media in Public Safety Communications and Key Performance Indicators for Public Safety Communications Personnel

Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on October 30, 2020, for two American National Standards (ANS). Best Practices for the Use of Social Media in Public Safety Communications is a revision of a current standard and Key Performance Indicators for […]

APCO Seeks Comments on Three Candidate National Standards

Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International released  three Candidate American National Standards (ANS) for comments: The Public Safety Telecommunicator Critical Incident Stress Debriefing (CISD) Program (APCO Candidate ANS 1.119.1-20XX),  Key Performance Indicators for Public Safety Communications Personnel (APCO Candidate ANS 1.118.1-20XX) and Best Practices for the Use of Social Media […]

APCO Seeks Workgroup Members to Participate in the Revision of APCO’s Standard for Public Safety Communications Incident Handling Process

Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International has filed a project with the American National Standards Institute (ANSI) and issued a call for participation for workgroup members to participate in the revision of APCO’s Public Safety Communications Incident Handling Process ANSI standard. The Incident Handling Process standard identifies the steps and […]

APCO Announces Final Approval of Two National Standards for Public Safety Communications Common Status Codes for Data Exchange and ECC Service Capability Rating Scale

Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on January 30, 2020, for two American National Standards (ANS). APCO/NENA ANS 1.103.3-2020 Emergency Communications Center (ECC) Service Capability Rating Scale has been revised and APCO 1.116.2-2020 Public Safety Communications Common Status Codes has […]

APCO Seeks Comments on the Reaffirmation of the Standard for Establishing Minimum Training Standards for TTY/TDD Use in the Communications Center

Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International has filed a project with ANSI to reaffirm and re-designate the APCO/NENA Standard for TTY/TDD Use in the Communications Center. The current standard APCO/NENA ANS 3.105.2-2015 Minimum Training Standard for TTY/TDD Use in the Communications Center can be found on the APCO Standards for […]