On June 24, APCO filed a formal opposition with the Federal Communications Commission (FCC) regarding a petition from the Alliance for Telecommunications Industry Solutions (ATIS) asking the FCC to alter service providers’ obligations to notify ECCs of network outages.
Young Professional Spotlight: Hailey Brunner, Cass County Sheriff’s Office (MO)
Hailey Brunner grew up around a sheriff’s office where her father has had a long-standing career. She started her career as a first responder in 2016 as a junior firefighter. It was then that Hailey first admired the calm voices on the other end of the radio, regardless of the situation.
Supporting Headset Heroes: APCO International Awards Members Professional Development Scholarships
APCO International is pleased to announce that 82 APCO members were selected as recipients of the APCO’s Silent Key and Commercial Partner Scholarship Program.
APCO Comments on New Communications Framework
On May 30, APCO filed comments with the Federal Communications Commission (FCC) regarding a new framework which allows wireless carriers to partner with satellite network providers to enable regular cell phones to communicate via satellite.
APCO International Announces 2024 Award Winners
APCO International is pleased to announce the winners of the 2024 Emergency Communications Center Awards and Technology Leadership Awards.
The Telecommunicators Are Out There
In this challenging hiring environment, managers have become focused on how to fine-tune their recruitment process to attract the highest caliber employee.
Young Professional Spotlight: Shanice Scott, Guilford Metro 9-1-1
Shanice began her career as a dispatcher four years ago. She has also achieved the title of Certified Training Officer (CTO) and has been training new hires at GM 9-1-1 for the past year.
APCO’s Steve Devine Talks Tech Trends in 9-1-1
Steve shared his thoughts on the biggest trends in 9-1-1 technology, including the transition from analog to digital systems with Next Generation 9-1-1. Steve also discussed the role of public safety broadband in the emergency communications center (ECC) and the issues APCO is prioritizing to support telecommunicators.
APCO Statement Concerning 9-1-1 Outages
Interruptions to the public’s ability to reach 9-1-1 are a serious concern. As a practice, APCO does not comment on specific outages until we are confident that the causes are fully understood, but here’s what we know about outages in general.
Teammates-in-Action: Amy Wilson, Northwest Central Dispatch System
On December 1, 2023, Telecommunicator Amy Wilson, of the Northwest Central Dispatch System in Illinois, answered a call for a subject with a knife at a residence.
