Industry-Leading Training Developed by Industry Leaders

The APCO Institute is overseen, managed and operated by industry experts with years of experience. Through our members, we stay current with industry issues and standards. Their needs and concerns drive the activity of APCO Institute.

Come Early to APCO 2025 for Pre-Conference Courses!

Registration is open for two courses being held July 25-26 in Baltimore, Maryland, before APCO 2025 opens.

  • Disaster Operations and the Communications Center, 2nd Ed.
  • Staffing and Retention for the ECC, 2nd Ed.

Each is worth 16 CDEs so add one of these courses to the professional development opportunities during conference to meet your annual requirements.

Check Out APCO’s Newly Updated Courses

APCO’s newly updated courses offer essential insights for emergency communications professionals. Enhance your expertise with the second editions of Cybersecurity Fundamentals for the ECC, Disaster Operations and the Communications Center and Staffing and Retention for the ECC. These courses provide the latest strategies, resources, and information to help you stay ahead in the field. See all courses

Discover What’s New in APCO Illuminations

Stay ahead with fresh, timely content each month (quarterly for CTO) by subscribing to APCO Illuminations CDE Program. With an annual subscription, you can earn up to 12 CDEs per year while accessing new topics tailored to your role.

Choose from three specialized tracks:

  • General
  • Emergency Medical Dispatch (EMD)
  • Communications Training Officer (CTO)

Subscribe today and keep your skills sharp all year long.

Advance Your Career with APCO’s RPL Program

Take your management skills to the next level with APCO’s Registered Public-Safety Leader (RPL) Program. Designed for emergency communications professionals, RPL provides the essential knowledge and tools to supervise and manage with confidence in a fast-paced environment.

3 Reasons to Take Courses From the APCO Institute

  • As part of APCO International, the APCO Institute is uniquely positioned to offer highly specialized training and resources on foundational, current and emerging topics that public safety telecommunications professionals need to know.
  • APCO’s leadership role in public safety communications worldwide means that our training programs and resources reflect the pressing issues that affect emergency communications centers (ECCs) of all sizes and that they meet the needs of our more than 40,000 members.
  • As a non-profit entity, the Institute offers exceptional and affordable training opportunities to public safety agencies and practitioners, regardless of their financial resources.

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Manage Your Training Records Online

APCO’s Training Central is an online resource that stores all of your CDE and recertification information in one place for easy viewing and retrieval.

Recertification

Find out what you need to do and how to do it for disciplines requiring recertification.

Leadership Programs

Reach your career goal in your public safety communications field by joining other emergency communications professionals in an APCO leadership program.