Earn Free CDEs With PSC Magazine Articles and Exams

Each issue of PSC magazine contains two continuing dispatch education (CDE) articles. Read the article and take the accompanying exam, available in the magazine and online, to earn continuing education credit. Unless indicated otherwise, each article and exam is worth one CDE.

Please note: Dated materials or information are current, applicable and relevant only as of the date of their issue and should not be relied upon as being current after that date. Nor is any of this information intended to serve as agency guidelines. As always, APCO advises you to follow your agency’s policies and procedures.

CDE #67612 Changing of the Guard

The concept of succession planning can be daunting. We want to grow leaders within our organizations to one day take our place. But what if we do such a great job, or they learn
so quickly, they are ready to lead (and others are ready to follow them) before you’re ready to step out of your role?

Read article

How managers and directors can prepare their staff for succession.

CDE #67611 A Professional Development Primer

For the employee who has one undecided foot on the career ladder and one foot firmly on the ground, it is important for an agency to understand what will draw those employees up the ladder. However, more importantly, what do employees need to know, and how do they prepare to take the first step?

Read article

What public safety communications management and frontline staff should know about career planning.

More CDE Articles

The following titles are currently available:

Using CDE Articles for Recertification

To receive a complimentary certificate of completion.
Take the CDE exam online. Go to ​http://apco.remote-learner.net/login/index.php to create your username and password. Enter “CDE article” in the search box, and click on “Public Safety Communications Magazine Article Exams,” then click on ”enroll me” and choose the name of the CDE to begin the exam. Upon successful completion of the exam, a certificate of achievement will be available for download/printing.

To use the CDE articles for credit toward APCO recertification(s)
Each CDE article is equal to one credit hour of continuing education

  1. Study the CDE article in this issue.
  2. Answer the test questions online or on the quiz page from the magazine article. (Photocopies are not required.)
  3. Add/upload your CDE article information and certificate of achievement in the “My Classes Taken” section of APCO’s Training Central.

To use the CDE articles for anything other than APCO recertifications and get a printed copy of the certificate:

  1. Answer the test questions. Photocopies are acceptable, but please don’t enlarge them.
  2. Fill out the ordering information below and mail with the completed exam to:
    APCO Institute
    351 N. Williamson Blvd.
    Daytona Beach, FL 32114
  3. Include payment of $15.