This legislation directs the Office of Management and Budget (OMB) to reclassify public safety telecommunicators as “protective service” occupations in the federal government’s catalog of occupations, the Standard Occupational Classification (SOC), correcting their current miscategorization as “administrative/clerical” workers and recognizing the lifesaving nature of their work.
Attend APCO’s AI Summit in October
The AI Summit will bring together public safety professionals, technology leaders and innovators to examine how AI is reshaping the 9-1-1 landscape. Whether you’re just beginning to explore AI or you’ve already integrated it into your operations, this summit will offer valuable knowledge, networking and a vision for the future of emergency communications.
Earn CDEs From APCO 2025 Session Recordings
Purchase the APCO 2025 session recordings and get access to the audio and PowerPoints from all of the professional development sessions! You can earn up to 132 CEUs while exploring our 11 professional development tracks — ranging from Communications Center Management to NG9-1-1 and Emerging Technologies, and more. Purchase your session recordings today and start earning CEUs immediately.
Upcoming Webinars
AI Threats & New Solutions for Connecting Stalled 9-1-1 Calls
September 18, 2025 | 1:00 p.m.
Telecommunicator Mental Wellness: Silent No More
October 2, 2025 | 1:00 p.m.
Being an APCO member has added immeasurable value to my professional and personal growth. As a member, you have access to top-notch resources, industry expertise and the opportunity to join a networking powerhouse.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
APCO Seeks Comments on Candidate Standard Titled Minimum Training Standards for Public Safety Telecommunicators
This standard defines baseline training requirements necessary to prepare public safety telecommunicators to handle emergency and non-emergency incidents.
APCO International is seeking a Host Committee Chairperson for APCO 2027 being held in Anaheim, CA.
The event will be July 25 – July 28, 2027. Please submit your complete nomination to: Patricia Giannini Henry at [email protected]. Deadline for submission is December 1, 2025.
APCO International Promotes Alison Venable to Government Relations Senior Counsel
APCO International announced this week that Alison Venable has accepted the position of government relations senior counsel. Venable has worked for APCO for more than five years supporting APCO’s Government Relations Office (GRO) on a variety of advocacy issues critical to emergency communications.
APCO applauds Missouri Legislation to Promote First Responder Recruitment and Retention
The new legislation provides educational scholarships for responders and their dependents, including public safety telecommunicators
APCO International Receives Scholarship Grant From Motorola Solutions Foundation
The Motorola Solutions Foundation, the charitable arm of Motorola Solutions, has awarded a generous $50,000 grant to the Association of Public-Safety Communications Officials (APCO) International to support the APCO Silent Key and Commercial Partner Scholarship Program.
Thank You to Our Partners
Corporate Partner Spotlight
CentralSquare is an industry leader in public safety and public administration software, serving over 8,000 organizations from the largest metropolitan city to counties and towns of every size across North America. Its technology platform provides solutions for public safety, including 911, computer-aided dispatch, records management, mobile, citations, evidence management and corrections. More information is available at CentralSquare.com
